Getting Started
What is WallaRhubarb? WallaRhubarb website and mobie app allows peer to peer rental, selling and buying of camera and film gear thoughtout the UK, and also helps industry creatives rent … Continue Reading →
Account & Profile
How do I create an account? 1. Click ‘Join WallaRhubarb’ in the top right-hand corner of the website. You can also choose to sign up with Google, Facebook or your … Continue Reading →
Renting Gear
How should I arrange handover and return? 1. You can message the owner to arrange handover and return day and times. 2. We recommend meeting in a public place that’s … Continue Reading →
Listing Gear & Managing Rentals
Do I have to pay to list gear? There is no fee to list items on WallaRhubarb and it will always be free. Can I adjust the availability of my … Continue Reading →
Buying & Selling
How do I buy an item? WallaRhubarb sellers offer great deals on new, used and refurbished gear for purchase. You can see the seller’s info on their profile, and their … Continue Reading →
Renting Studio, Location Space
When does rental of your Studio, Location Space begin? When renting location space, the start and end date will be confirmed by the owner. The time and place of meeting … Continue Reading →
Pricing & Payment
Verifying your earnings account We sometimes ask owners to verify their payment account by submitting further identification. When you rent something on WallaRhubarb as an owner, we transfer your earnings … Continue Reading →
Cancellations, Refunds, & Reviews
Cancellations by the Renter: There’s a 48-hour cooling off period in which you’ll be fully reimbursed if you cancel a rental you’ve booked. Please note that if you book a … Continue Reading →
How do I leave a review on WallaRhubarb?
You’ll be able to leave a review 24 hours after the rental has ended. That goes for renters and owners. As per our Terms and Conditions, we will not accept … Continue Reading →
Damage Claims & Missing Items
What if I damage the equipment? If you damage the equipment during the rental, please fill out the Incident Form. Then you must contact your insurance provider and the owner … Continue Reading →
Insurance & Coverage Options
Are renters covered? No, the insurance-backed guarantee is only for the owners. Our Owner Guarantee ensures that if it comes to the stage of legal proceedings to reclaim debts, the … Continue Reading →
WallaRhubarb PRO
How does WallaRhubarb PRO work Enter your location, dates, and the specific gear you need. You can compare gear, prices and locations when deciding which bid is the best for … Continue Reading →
